Contact CONTACT

Contact Us

Please feel free to contact us for quotations, consultations, or any other inquiries.

We accept inquiries by phone or through the form below.

Contact by Phone

Business hours: 9:00 a.m. – 5:00 p.m. (Closed on weekends and public holidays)

General Inquiries

SHIGEMASA Co., Ltd.

+81-84-923-4160

Contact by Email

Please fill out the form below and click the confirmation button.
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Privacy Policy

SHIGEMASA Co., Ltd. ("we") will not disclose your personal information to any third party for purposes other than its original intent without your prior consent. We will also not provide your personal information to other parties without prior notice.

■ For visitors to our website

On some pages of our website, such as inquiry and document-request forms, you may be asked to provide personal information (company name, name, email address, postal address, phone number, FAX number). The information you provide will be used solely to respond to your inquiry and to provide the services you have requested. We commit to handling your personal information and other provided data with the utmost care under strict management.

■ Safety management measures

In accordance with the personal information guidelines established by the Ministry of Economy, Trade and Industry of Japan, we implement appropriate organizational, human, physical, and technical safety measures with respect to personal information we handle, in order to prevent unauthorized access, loss, destruction, alteration, and leakage. In the unlikely event of an incident, we maintain systems to preserve evidence, trace the cause, and respond promptly and appropriately.

■ Inquiries

For complaints regarding our company, requests for disclosure of personal data held by us, questions about related procedures and fees, or questions about this Privacy Policy, please send an email to the contact address below including the inquirer's name, address, reply email address, and the content of the inquiry. Personal information of inquirers will be used only to identify the inquirer and to enable us to respond. Depending on the nature of the inquiry, we may ask preliminary questions to verify that the inquirer is the person to whom the personal information pertains, before providing our response.

Inquiry Address
SHIGEMASA Co., Ltd.
5-21-16 Okinogami-cho, Fukuyama-shi, Hiroshima 720-0825, Japan
TEL: +81-84-923-4160

■ Disclosure of personal information

We will not disclose or transfer your personal information to any third party except in the following cases:
・When the individual has consented to the disclosure or sharing of personal information
・When a formal legal request is made by a public authority (courts, police, etc.)
・When there is danger to human life, body, or property and urgent action is necessary
・When deemed necessary to protect our rights, property, or services

■ About Cookies

Cookies are used to make browsing more convenient when you revisit our website. They do not infringe on your privacy and do not have any harmful effect on your computer. You may also refuse to accept cookies via your browser settings. However, some features may require cookies to function properly. To make full use of this site's features, we recommend keeping cookies enabled. Please consult your browser's documentation for setting instructions.

■ Changes to this Privacy Policy

This Privacy Policy may be updated without prior notice in response to changes in our services or for other reasons. The most up-to-date version will always be posted on this site, so please refer to the latest version when using our site.

Handling of Personal Information

Personal information you provide via this form or by email will be managed under strict controls. We will not disclose or provide such information to any third party except in response to a lawful request from judicial or investigative authorities in accordance with applicable laws and procedures.



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